Customer Support
Context Help
If you get lost inside our hosting Control Panel, the very first step you should take is to click the Help button, which is visible on each page. A context menu will show up. It contains comprehensive info about all the actions that you can carry out on the page in question. Each popup appears on the same page so that you can quickly return to your work.
Video Tutorials
We have a vast array of educational videos illustrating how to work with our hosting Control Panel. They're created for those of you who would like to see how things are being done rather than just reading articles. Thus, anyone can quickly find their way around our web hosting Control Panel by simply watching our step-by-step tutorial video clips.
F.A.Q.
If you can't discover the answer you searching for, have a glimpse at our extensive FAQ database, which comprises questions asked by real people and offers real solutions. We frequently "revamp" our Frequently Asked Questions section with new Q&A's so as to cover all the new additions and innovations related to our hosting platform.
Ticketing System
If you still can't discover the solution you searching for in the FAQ section either, you can get in touch with our fantastic team of customer support engineers available 24/7/365 and eager to help you with any query. Each trouble ticket you send will be answered within 60 minutes (the average response time is just twenty minutes), so you won't have to wait a long time to receive an answer to your question.